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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Rick Wolfe

October 2, 2024

5  out of  5
rating by Rick Wolfe
"Great work, great rates, great coverage,and saved me money"
We responded:
"Rick, thanks so much for letting us help you today. Welcome to the State Farm family."
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Cernech Group

August 24, 2024

5  out of  5
rating by Cernech Group
"As a business owner, you learn quickly you can’t please everyone. We tend to rely on reviews and recommendations from others to help guide us in our decision making processes daily. I landed in the Clarksville area two years ago and realized I needed more than an 800 number to help me with my insurance needs. I did my research, checked reviews (the good, bad and ugly), and landed in the office of Mark Allemang. I knew immediately Mark is a man with a high level of integrity, and he has strong desire to connect with his clients. His knowledge and his years of experience in the insurance industry made it an easy choice to switch back to State Farm and his office. I take comfort in knowing I can reach out to him anytime and know he, along with his team, can assist me with my insurance needs. Best business decision I made knowing I am protected and my business is properly insured."
We responded:
"I appreciate you allowing us to take care of all of your insurance needs, we appreciate your business."
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Carrie Smith

August 23, 2024

5  out of  5
rating by Carrie Smith
"Everyone in the office is so nice. Love that they are local."
We responded:
"Carrie, we love being able to help our neighbors here in Clarksville. Thank you for your business."
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Anna Perales

August 22, 2024

5  out of  5
rating by Anna Perales
"Mark and his team are hands down the absolute best!!! Fantastic communication always professional and truly there to help. I will always use him and his team for any and all my insurance needs. I can’t recommend them enough. I would give more stars if I could. Thanks for always being the best!"
We responded:
"Anna, thank you for allowing us to take care of all of your insurance needs."
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Arielle U

August 9, 2024

2  out of  5
rating by Arielle U
"I’ve had some time to reflect on all that took place with State Farm and wanted to share my overall experience. Had the top of a tree hit my hood and windshield. While the car was drivable I decided to forgo attempting to drive given the severity of the cracked windshield and state farm offered to tow it. While I was informed it would be towed to a State Farm facility for an initial assessment before going to a body shop for repairs, as apparently the verbal communication of the damages had alerted the system this would be a possible total loss, even when I expressed the damages weren’t that bad. Obviously, my judgement and what the system initially thought could be subjective but a cracked windshield and dented hood isnt “that bad” but whatever. I do quickly get put into a rental vehicle (that while this isn’t SF’s fault smelled like cig smoke. I’m including this to truly detail my week), and wait for further communication regarding my car. I wait for a few days. Do not hear back from my assigned claims rep. I’ve called and left VM’s, nothing. We check the SF app, nothing. All that’s on there is that I owe a $500 deductible. I then get a text, A TEXT, that says my car was deemed a total loss. Shortly thereafter I get a call where a woman is walking me through what I will get from the decision as they will be paying the remainder of my loan and giving me the rest. I’m literally crying on the phone hearing this (this comes into play later) and the woman asks me multiple times if I’m okay getting frustrated with me and I repeatedly tell her I don’t understand why it’s a loss, again, damages aren’t that bad. Moving on, we decide to not accept the decision of it being a total loss because again I’ve had no itemized list of what is actually damaged, is it something under the hood? etc. so we jump through hoops, call of these people bc again my assigned claims rep will not answer the phone. We FINALLY speak to someone who walks me through the list of damages which include items that do not seem to be damaged (i.e grill, roof panel, fenders, headlamp) totaling $7k worth of damage. That same rep also tells me the car was deemed a total loss upon pick up from where I had to towed from and that immediate decision was “optional”, so when I cried on the phone with the one delivering me the news it was “optional”? Additionally. I am told my car was looked at virtually. Remember when I said the car was towed to a Stare Farm facility? It was actually towed to Coparts which is a giant field filled with cars pending to be auctioned which come to find out it was a Coparts associate who looked at my car, not a State Farm rep on site… picking up my car, it has s**t written all over it, it was emptied out, license plate removed, smells horrible, and covered head to toe in dirt. With all of this being said, I dropped the claim and we no longer have insurance through SF. Fixed my windshield for $400, getting it detailed for $200, and getting a new hood in same color for $300… totaling $900 in repairs."
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Jeff Hoeffner

August 8, 2024

1  out of  5
rating by Jeff Hoeffner
"Very bad experience with these people, everyone involved was dishonest. I do not recommend anyone to this or any State Farm insurance. I should have looked at reviews on BBB first, my mistake."
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Chelsea L

June 11, 2024

5  out of  5
rating by Chelsea L
"So helpful in anything we have encountered which has been 1 accident, a tornado demolishing our home, and then extensive hail damage from the last severe storm to our brand new truck!"
We responded:
"Chelsea, thank you for letting us take care of your insurance needs. We will continue to be here to help in anyway we can."
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Greg Cooper

June 7, 2024

5  out of  5
rating by Greg Cooper
"I had a tree fall on my house on memorial day weekend and Mark and his office staff were awsome with helping me through the process of filing a claim and guiding me as it went forward. I couldn't have asked for a better insurance company or office to deal with!!! They have been so helpful and a pleasure to work with. THANKS MARK FOR ALL THE HELP AND GUIDANCE"
We responded:
"Greg, thank you for kind words. We are always here to help you with any of your insurance needs."
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Patricia Smith

May 22, 2024

5  out of  5
rating by Patricia Smith
"Thank you, Mark! Did my new policy in my car on lunch break while eating 😀it was quick, with clarity and all questions were clearly addressed. Thanks, Ashley for staying in contact. Looking forward to this continuous quality care customer service!"
We responded:
"Patricia, thank you for letting us take care of getting you moved over to State Farm."
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Chris Semler

May 16, 2024

5  out of  5
rating by Chris Semler
"Donna is great. We made a bunch of changes to my policies. All handled professionally and courteously."
We responded:
"Chris, thank you for letting us take care of all of your insurance needs."
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Wrighter Awn

July 7, 2023

4  out of  5
rating by Wrighter Awn
"Haven't had the best experience claim wise with State Farm, but that had nothing to do with this brick and mortar. They have communicated beautifully and helped me further my case. Mark calls you in once a year to go over your specific policies and make sure they are still fitting your needs. Stand up guy."
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Tabitha

April 25, 2023

5  out of  5
rating by Tabitha
"They're incredibly helpful, very cheap rates! Quality customer service. The savings really adds up. He's always available to answer any questions. We love this place"
We responded:
"Tabitha, thank you for letting us take care of all of your insurance needs."
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nicky johnson

September 7, 2022

5  out of  5
rating by nicky johnson
"Best insurance person in town...."
We responded:
"Nicky, thank you for allowing us to take care of all of your insurance needs."
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Vershon Ross

September 3, 2022

5  out of  5
rating by Vershon Ross
"I left this office about a year ago. I came back. He always has great employees!"
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Percy Stull

July 25, 2022

5  out of  5
rating by Percy Stull
"Always friendly when I go in to pay my insurance"
We responded:
"Percy, thank you for letting us take care of your insurance needs."
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Sebastian Dodge

March 2, 2022

5  out of  5
rating by Sebastian Dodge
"State Farm is awesome they are saving me 50 dollars a month on my car insurance, their customer service is wonderful and they did a follow up meeting with me to talk about my plans for my future."
We responded:
"Sebastian, thank you for allowing us to take care if your insurance needs. We look forward to seeing you at our meeting."
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Tessie Tackett

February 24, 2022

5  out of  5
rating by Tessie Tackett
"Love this Company and their Employees ! Namely...... Jacqueline Irons ! She was so helpful with my Insurance needs, and very polite and respectful ! The process was quick, and the price was great ! I'm so Thankful that I called Mark Allemang's State Farm Company ! Thank you Jacqueline, you're amazing !"
We responded:
"Tessie, thanks so much for choosing Mark Allemang State Farm. We appreciate your kind words and you letting us handle all of your insurance needs."
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Beverly Bigsbee

February 9, 2022

2  out of  5
rating by Beverly Bigsbee
"Not satisfied withbservixe"
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Deviest Patton

November 16, 2021

5  out of  5
rating by Deviest Patton
"This place rocks they will help you as long as you can be helped"
We responded:
"Thanks so much for letting us help you with your insurance needs."
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Bonnie Deason

September 20, 2021

5  out of  5
rating by Bonnie Deason
"Everyone was very nice and helpfull."
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Barbara Sanchez

July 25, 2021

5  out of  5
rating by Barbara Sanchez
"Great people. Got an awesome and cheaper quote for renters and car insurance."
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Kevin

February 23, 2021

5  out of  5
rating by Kevin
"The Mark Allemang firm has been great to work with. there's very friendly people at his office. He and his staff are willing to support and explain any of your needs."
We responded:
"Kevin, thank you for allowing us to take care of your insurance needs. We appreciate your business."
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Jason R. Nugent

October 9, 2020

5  out of  5
rating by Jason R. Nugent
"Great Service"
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Tammy Parker

September 11, 2020

5  out of  5
rating by Tammy Parker
"Great customer service and affordable coverage."
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Amanda Bouchard

July 28, 2020

5  out of  5
rating by Amanda Bouchard
"I was with my first Statefarm agent for 14 years. I loves that they went above and beyond for me. They knew me by name. They went out of their way several times to help us out. When we decided to move I was terrified to switch not knowing if I would get the same treatment. I worried for nothing. Mark Allemang and associates are the sweetest most helpful people too. I'm so happy to be apart of Stare Farm customers."
We responded:
"Amanda, Thank for allowing us to take care of all of your insurance needs. I appreciate you being part of our State Farm family."